| Account | Contact |  01904 632896

Fair Trade, Eco and Ethical

Buying from Us

Is ordering from your website secure?

We do not take payment on our website. After placing your order you will be transferred to the website of our payment service provider PayPal which is fully PCI DSS compliant.

How much is the delivery cost?

Within the UK (except Highlands and Islands):
For orders up to £15 - £3.95
For orders over £15 - delivery is FREE

Shipping to Highlands and Islands (postcodes starting BT,GY,HS,IM,IV,JE,KA,KW,PA,PH,PO,PH,TR,ZE)
Delivery is £10

Can I have goods delivered outside the UK?

We deliver anywhere within the EU. Our Standard Overseas Shipping charge is £10.00 (plus VAT if applicable).
Please note: Shipping heavy items overseas may incur an additional cost. If this is the case, we will contact you prior to despatch to determine if you wish to pay the additional cost or cancel the order.

When will my goods arrive?

Your goods should arrive within 5-7 working days. Delivery may take slightly than longer than this during busy times, but we will do our best to despatch asap. Overseas orders will take a little longer. Our sales team will contact you if any products are out of stock.

What do I do if I am not happy with any goods?

We will accept return of goods in a re-saleable condition for credit. They must be well packed for return transit. If you wish to return any goods, please contact our sales team who will give you delivery instructions
Tel: +44(0)1904 632896
or use our contact form

What if my goods arrive damaged?

Please notify our sales team of any damaged goods you receive within 7 days of receipt of your invoice.
Tel: +44(0)1904 632896
or use our contact form